Yung Ching Realty App is a technologically innovative
product that combines customer service and house
searching. It successfully boosts efficiency of properties
searching and shortening customers’ decision-making
process.
The application has continuously upgraded its service
functions, leveraging the latest reality technology to
create a “Virtual Reality” service and offer virtual house
touring. The application does not only help customers
to look up properties’ information but provides the
price history of the properties.
During the pandemic, Yung Ching has launched the
“Online Personal Guide” service within Yung Ching
Realty App, which provides real estate touring videos
to introduce the properties. The “Online Personal
Guide” combines convenience, efficiency, and most
importantly, it allows customers to handily view
properties and neighborhood through videos without
going out, which significantly reduces the risk of
exposure to COVID-19. 43% of consumers think it
is very helpful and has accumulated 150,000 views
in just 4 months. The broker’s turnover rate has also
increased significantly by 25%, creating a win-win-win
value for buyers, sellers, and brokers.
Yung Ching is committed to investing in and optimising
the Yung Ching Realty App and providing customers
with better and more convenient service. The
downloads of the application have exceeded 1 million
people. Through friendly operation and UI design, the
application has successfully boosted efficiency of
property-viewing and decision-making for customers,
and welcomed customers with a new house and a new
life.