Cathay Life Insurance has been
established for nearly 60 years with
360 service locations in Taiwan.
Since COVID-19 becomes a turning
point, Taiwan’s Financial Supervisory
Commission promotes the relaxation
of law that customer experience
can be transformed into remote
Cathay Vision Experience, known as CVX, is the first remote insurance business approved in Taiwan. It combines video and online signature technique linked with Cathay Life Apps to set up a unique, easy-touse, and safe platform. Customers can use the internet access on their mobile phones to meet their agents online and complete all kinds of insurance requirements. Besides, CVX is built on strict information security and recorded each process of online service to protect transaction safety. Since the launching of CVX, over 90% of customers surveyed said that they are satisfied with time-saving and immediate service. With the trend of remote Insurance, Cathay Life’s agents are well equipped with knowledge to provide professional and convenient service anywhere and anytime.